Outage in Zip
Customers cannot transact
Resolved Major
May 19, 2022 - Started over 3 years ago
Official incident page
Official incident page
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Outage Details
Our merchant information is out of date which is preventing customers from being able to transact with affected merchants.
Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 05/19/2022 04:57AM
This incident has been resolved.
MONITORING
over 3 years ago - at 05/19/2022 12:23AM
The fix has been applied and is working. We are continuing to monitor for any further issues.
MONITORING
over 3 years ago - at 05/19/2022 12:21AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 3 years ago - at 05/19/2022 12:16AM
We are continuing to work on a fix for this issue.
IDENTIFIED
over 3 years ago - at 05/18/2022 11:18PM
Our merchant information is out of date which is preventing customers from being able to transact with affected merchants.
Latest Zip outages
Current issue impacting App and Checkout customers - 8 months ago
Global Azure outage impacting Zip systems - about 1 year ago
Current issue impacting App and Integrated Merchants - over 1 year ago
Our system is having trouble sending SMS one-time passwords for user logins. - over 2 years ago
Customer Signup Down - about 3 years ago
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