Outage in Zip
Customer Signup Down
Resolved Major
September 16, 2022 - Started over 3 years ago
Official incident page
Official incident page
Incident Report
Customer signup is down. Existing customers can still transact.
We've identified where the issue is occurring and are working towards resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 09/16/2022 04:23PM
This incident has been resolved.
MONITORING
over 3 years ago - at 09/16/2022 04:12PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 3 years ago - at 09/16/2022 02:55PM
We are continuing to work on a fix for this issue.
IDENTIFIED
over 3 years ago - at 09/16/2022 02:54PM
Customer signup is down. Existing customers can still transact.
We've identified where the issue is occurring and are working towards resolution.
Latest Zip outages
Global internet outage - 2 months ago
Current issue impacting App and Checkout customers - about 1 year ago
Global Azure outage impacting Zip systems - over 1 year ago
Current issue impacting App and Integrated Merchants - over 1 year ago
Our system is having trouble sending SMS one-time passwords for user logins. - almost 3 years ago
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