Outage in Zipwhip

Zipwhip Toll Free Verification Portal Update Webhooks

Resolved Minor
December 17, 2024 - Started 4 days ago - Lasted 2 days
Official incident page

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Outage Details

We are looking into a potential issue where the Zipwhip Toll Free Verification Portal may be incorrectly sending submission update webhooks. These webhooks would be sent immediately before a submission is Resolved - Verified or Resolved - Not Verified. The impact of this issue is that you will errantly receive a webhook for an update in the Opt In Image URL field We will update here as soon as we have resolved any issues
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 12/19/2024 03:36PM

We have determined that this issue has been resovled

MONITORING 2 days ago - at 12/19/2024 03:27PM

A fix has been deployed, and we will monitor for a short time then resolve

IDENTIFIED 4 days ago - at 12/17/2024 10:40PM

We have identified the issue and are targeting a fix for 12/18/24

INVESTIGATING 4 days ago - at 12/17/2024 09:27PM

We are looking into a potential issue where the Zipwhip Toll Free Verification Portal may be incorrectly sending submission update webhooks. These webhooks would be sent immediately before a submission is Resolved - Verified or Resolved - Not Verified. The impact of this issue is that you will errantly receive a webhook for an update in the Opt In Image URL field

We will update here as soon as we have resolved any issues

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