Outage in Zipwhip

SMS Delivery Delay and Failures to Dish Network in the United States of America via a subset of Longcode

Resolved Minor
April 07, 2025 - Started 3 months ago - Lasted about 18 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays and failures to Dish Network in the United States of America via a subset of Longcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 04/07/2025 10:30PM

We are no longer experiencing SMS delivery delays and failures to Dish Network in the United States of America via a subset of longcodes. This incident has been resolved.

MONITORING 3 months ago - at 04/07/2025 08:47PM

We are observing recovery with SMS delivery delays and failures to Dish Network in the United States of America via a subset of longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 04/07/2025 07:50PM

We are continuing to experience SMS delivery delays and failures to Dish Network in the United States of America via a subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 04/07/2025 11:50AM

We are continuing to experience SMS delivery delays and failures to Dish Network in the United States of America via a subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 04/07/2025 07:52AM

We are continuing to experience SMS delivery delays and failures to Dish Network in the United States of America via a subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 04/07/2025 05:51AM

We are continuing to experience SMS delivery delays and failures to Dish Network in the United States of America via a subset of Longcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 04/07/2025 04:57AM

We are experiencing SMS delivery delays and failures to Dish Network in the United States of America via a subset of Longcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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