Outage in Zipwhip

SMS Delivery Delays and Failures to TIM in Brazil

Resolved Minor

April 08, 2025 - Started 12 months ago - Lasted about 13 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays and failures to TIM in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/08/2025 04:48PM

We are no longer experiencing SMS delivery delays and failures to TIM in Brazil. This incident has been resolved.

MONITORING 12 months ago - at 04/08/2025 03:22PM

We are observing recovery in SMS delivery delays and failures to TIM in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/08/2025 10:55AM

We are continuing to experience SMS delivery delays and failures to TIM in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/08/2025 06:59AM

We are continuing to experience SMS delivery delays and failures to TIM in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/08/2025 04:59AM

We are continuing to experience SMS delivery delays and failures to TIM in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 12 months ago - at 04/08/2025 03:59AM

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