Outage in Zipwhip
Customers May Experience Issues When Upgrading from Trial to Paid Accounts
Resolved MinorIncident Report
We are currently investigating reports of issues affecting some customers when attempting to upgrade their account from trial accounts. Our engineering team is working to identify the root cause. We will provide an update in 1 hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/29/2025 08:10PM
We are no longer experiencing issues when customers attempt to upgrade their account from trial accounts. If you previously encountered an error while upgrading, please retry the process. This incident has been resolved.
INVESTIGATING
9 months ago - at 07/29/2025 07:39PM
We are currently investigating reports of issues affecting some customers when attempting to upgrade their account from trial accounts. Our engineering team is working to identify the root cause. We will provide an update in 1 hour or as soon as more information becomes available.
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