Outage in Zipwhip

SMS Delivery Failures on Metfone / Viettel / Beeline / Sotelco Network in Cambodia

Resolved Minor
July 30, 2025 - Started 3 days ago - Lasted about 11 hours
Official incident page

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Outage Details

We are experiencing SMS delivery failure for messages on Metfone , Viettel , Beeline & Sotelco network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/30/2025 05:54PM

We are no longer experiencing SMS delivery failure for messages on Metfone, Viettel, Beeline & Sotelco network in Cambodia. This incident has been resolved.

MONITORING 2 days ago - at 07/30/2025 03:59PM

We are observing successful SMS delivery for messages on Metfone, Viettel, Beeline & Sotelco network in Cambodia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 07/30/2025 01:45PM

We continue to experience SMS delivery failures for messages on Metfone , Viettel , Beeline & Sotelco network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 07/30/2025 09:48AM

We continue to experience SMS delivery failures for messages on Metfone , Viettel , Beeline & Sotelco network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 07/30/2025 08:00AM

We continue to experience SMS delivery failure for messages on Metfone , Viettel , Beeline & Sotelco network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 07/30/2025 07:07AM

We are experiencing SMS delivery failure for messages on Metfone , Viettel , Beeline & Sotelco network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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