Outage in Zipwhip

SMS Delivery Failures to and From Multiple Networks in Argentina via Subset of Short Codes

Resolved Minor
July 30, 2025 - Started 1 day ago - Lasted about 17 hours
Official incident page

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Outage Details

We are experiencing SMS delivery report delay when sending messages to multiple networks in Argentina via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 07/31/2025 01:39PM

We are no longer experiencing delivery report delays when sending messages to multiple networks in Argentina via subset of shortcodes. This incident has been resolved.

MONITORING about 11 hours ago - at 07/31/2025 11:41AM

We are observing successful SMS delivery to multiple networks in Argentina via subset of shortcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 19 hours ago - at 07/31/2025 04:01AM

We have identified that we are now experiencing SMS delivery failures to and from multiple networks in Argentina over a subset of short codes. Our engineers are actively working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 23 hours ago - at 07/31/2025 12:05AM

We have identified that we are now experiencing SMS delivery failures to and from multiple networks in Argentina over a subset of short codes. Our engineers are actively working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 07/30/2025 10:21PM

We continue to experience SMS delivery report delay when sending messages to multiple networks in Argentina via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 07/30/2025 09:21PM

We are experiencing SMS delivery report delay when sending messages to multiple networks in Argentina via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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