Outage in Zipwhip

SMS Delivery Report Delays to Lancelot in Belgium 206-58 via a Subset of Longcodes

Resolved Minor
July 31, 2025 - Started 1 day ago - Lasted about 3 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with delivery report delays in Belgium. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 22 hours ago - at 07/31/2025 09:09PM

We are no longer experiencing delays in receiving SMS delivery reports for messages to Lancelot in Belgium 206-58 via a subset of longcodes. This incident has been resolved.

MONITORING about 24 hours ago - at 07/31/2025 07:10PM

We are observing recovery in SMS delivery reports for messages to Lancelot in Belgium 206-58 via a subset of longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 24 hours ago - at 07/31/2025 06:50PM

We are continuing to experience delays in receiving SMS delivery reports for messages to Lancelot in Belgium 206-58 via a subset of longcodes. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 07/31/2025 06:09PM

We are experiencing delays in receiving SMS delivery reports for messages to Lancelot in Belgium 206-58 via a subset of longcodes. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 07/31/2025 06:05PM

Our monitoring systems have detected a potential issue with delivery report delays in Belgium. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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