Outage in Zipwhip

SMS Delivery Delays to Claro in Peru via a Subset of Shortcodes

Resolved Minor
August 04, 2025 - Started about 14 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with SMS Delivery Delays to Claro in Peru. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 08/04/2025 09:05PM

We have fully investigated the SMS Delivery Delays to Claro in Peru via a Subset of Shortcodes issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

INVESTIGATING about 14 hours ago - at 08/04/2025 08:15PM

We are experiencing SMS Delivery Delays to Claro in Peru via a Subset of Shortcodes. Our engineers are investigating, and we will provide another update in 1 hour or as soon as we have more information.

INVESTIGATING about 14 hours ago - at 08/04/2025 08:08PM

Our monitoring systems have detected a potential issue with SMS Delivery Delays to Claro in Peru. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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