Outage in Zipwhip

Messaging Logs "Export to CSV" Returns Empty Files

Resolved Minor
August 13, 2025 - Started about 22 hours ago - Lasted about 4 hours
Official incident page

Need to monitor Zipwhip outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Zipwhip, and never miss an outage again.
Start Free Trial

Outage Details

Our engineers have identified the issue where Messaging Logs "Export to CSV" Returns Empty Files. We will be investigating to determine the root cause of the issue and will provide an update in 1 hour, or as soon as more information is available.
Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 08/14/2025 01:18AM

Issue where Messaging Logs "Export to CSV" returns empty files has been resolved and Developer Tools - Console is operating normally at this time.

MONITORING about 19 hours ago - at 08/14/2025 12:46AM

Our engineers are noticing recovery with the issue where Messaging Logs "Export to CSV" returns empty files. We will continue monitoring this issue and will provide an update in 2 hours or as soon as more information is available.

INVESTIGATING about 21 hours ago - at 08/13/2025 10:46PM

Our engineers are investigating the issue where Messaging Logs "Export to CSV" Returns Empty Files. We will be investigating to determine the root cause of the issue and will provide an update in 2 hours, or as soon as more information is available.

INVESTIGATING about 22 hours ago - at 08/13/2025 09:46PM

Our engineers have identified the issue where Messaging Logs "Export to CSV" Returns Empty Files. We will be investigating to determine the root cause of the issue and will provide an update in 1 hour, or as soon as more information is available.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook