Outage in Zipwhip

Voice Numbers Getting Tagged as Spam Using Twilio Verify

Minor
August 27, 2025 - Started about 8 hours ago
Official incident page

Need to monitor Zipwhip outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Zipwhip, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an issue with OTPs delivered through our voice channels in the US and CA where voice numbers are getting tagged as spam. We expect to provide another update in 1 hour or as soon as more information becomes available
Latest Updates ( sorted recent to last )
IDENTIFIED 22 minutes ago - at 08/27/2025 10:42PM

Our engineers have identified the issue causing Voice Numbers getting tagged as spam using Twilio Verify and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 4 hours ago - at 08/27/2025 06:38PM

We are still investigating an issue with OTPs delivered through our voice channels in the US and CA where voice numbers are getting tagged as spam. We expect to provide another update in 4 hours or as soon as more information becomes available

INVESTIGATING about 6 hours ago - at 08/27/2025 04:39PM

We are still investigating an issue with OTPs delivered through our voice channels in the US and CA where voice numbers are getting tagged as spam. We expect to provide another update in 2 hours or as soon as more information becomes available

INVESTIGATING about 8 hours ago - at 08/27/2025 03:33PM

We are investigating an issue with OTPs delivered through our voice channels in the US and CA where voice numbers are getting tagged as spam. We expect to provide another update in 1 hour or as soon as more information becomes available

Latest Zipwhip outages

SMS Delivery Delays to Aerialink Network in the United States of America From a Subset of Long Codes and Short Codes - 41 minutes ago
SMS Delivery Delays to Small Carriers in the United States From a Subset of Short Codes - about 4 hours ago
SMS Delivery Delays to Claro Network in Brazil - about 5 hours ago
On Call Engineers are Investigating an issue with Authy Production Account Voice Numbers getting tagged as spam by Comcast - about 8 hours ago
SMS Delivery Delays to XPhone Network In Israel - about 13 hours ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook