Outage in Zipwhip

Inbound Call Failures To A Subset Of Twilio Phone Numbers In Australia

Resolved Minor
September 05, 2025 - Started 1 day ago - Lasted about 3 hours
Official incident page

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Outage Details

We are observing call failures to a subset of Twilio Phone Numbers in Australia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/05/2025 08:07PM

The issue affecting inbound calls to Twilio Phone Numbers in Australia has been resolved, and the service is functioning normally at this time.

MONITORING 1 day ago - at 09/05/2025 06:07PM

We have started seeing recovery for inbound calls to a subset of Twilio Phone Numbers in Australia. We will continue to monitor to ensure a full recovery. We expect to provide another update in [X minutes] or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 09/05/2025 05:12PM

We are observing call failures to a subset of Twilio Phone Numbers in Australia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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