Outage in Zipwhip

SMS Delivery Delays to Digi & Celcom Networks in Malaysia

Resolved Minor
September 17, 2025 - Started about 17 hours ago - Lasted about 9 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Digi Network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 09/17/2025 04:40PM

We are no longer experiencing SMS delivery delays when sending messages to Digi Network in Malaysia. This incident has been resolved.

MONITORING about 11 hours ago - at 09/17/2025 02:48PM

We are observing recovery in SMS delivery delays when sending messages to Digi Network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 09/17/2025 11:02AM

We continue to experience SMS delivery delays when sending messages to Digi & Celcom Networks in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 09/17/2025 09:13AM

We continue to experience SMS delivery delays when sending messages to Digi & Celcom Networks in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 17 hours ago - at 09/17/2025 08:20AM

We are experiencing SMS delivery delays when sending messages to Digi Network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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