Outage in Zipwhip

SMS Delivery Delays to Multiple Networks in Colombia via Subset of Long Codes

Resolved Minor
September 23, 2025 - Started 2 days ago - Lasted about 13 hours
Official incident page

Need to monitor Zipwhip outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Zipwhip, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing SMS delivery delays when sending messages to multiple networks in Colombia in a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/24/2025 05:00AM

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Colombia in a subset of long codes. This incident has been resolved.

MONITORING 1 day ago - at 09/24/2025 02:39AM

We are observing recovery in SMS delivery delays when sending messages to multiple networks in Colombia in a subset of long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 2 days ago - at 09/23/2025 10:39PM

We continue to experience SMS delivery delays when sending messages to multiple networks in Colombia in a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

MONITORING 2 days ago - at 09/23/2025 10:35PM

We are observing successful SMS delivery to Multiple Networks in Colombia via Subset of Long Codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 09/23/2025 06:50PM

We continue to experience SMS delivery delays when sending messages to multiple networks in Colombia in a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 09/23/2025 04:50PM

We are experiencing SMS delivery delays when sending messages to multiple networks in Colombia in a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 09/23/2025 03:50PM

We are experiencing SMS delivery delays when sending messages to multiple networks in Colombia in a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4484 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook