Outage in Zipwhip

Unable to Verify Phone Numbers with Twilio via Voice Call

Resolved Minor
September 25, 2025 - Started about 6 hours ago - Lasted about 5 hours
Official incident page

Need to monitor Zipwhip outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Zipwhip, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating a service interruption while verifying phone numbers with Twilio via Voice calls. As a workaround, you can still move forward via SMS or by contacting support for manual verification. Our engineers are working to identify a fix for this issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 09/25/2025 09:39PM

The issue with verifying phone numbers with Twilio via voice call has been resolved and verifying phone numbers is operating normally at this time.

MONITORING about 3 hours ago - at 09/25/2025 07:17PM

Verifying phone numbers via Voice calls is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 6 hours ago - at 09/25/2025 05:17PM

Verifying phone numbers via Voice calls is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 6 hours ago - at 09/25/2025 04:40PM

We are investigating a service interruption while verifying phone numbers with Twilio via Voice calls. As a workaround, you can still move forward via SMS or by contacting support for manual verification. Our engineers are working to identify a fix for this issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4484 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook