Outage in Zipwhip

SMS Delivery Failures to Multiple Networks in Multiple Countries

Resolved Minor
October 06, 2025 - Started about 9 hours ago - Lasted 40 minutes
Official incident page

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Outage Details

We are experiencing SMS Delivery Failures to Multiple Networks in Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 10/07/2025 03:11AM

We have fully investigated the SMS Delivery Failures to Multiple Networks in Multiple Countries issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

INVESTIGATING about 9 hours ago - at 10/07/2025 02:40AM

We are experiencing SMS Delivery Failures to Multiple Networks in Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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