Outage in Zipwhip

Delivery Delays When Sending RCS Messages to AT&T

Resolved Minor
October 10, 2025 - Started about 7 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing delivery delays when sending RCS messages to AT&T. Sending messages to any other carriers will not have any issues. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 10/10/2025 10:33PM

We are no longer experiencing delivery delays when sending RCS messages to AT&T. This incident has been resolved.

MONITORING about 6 hours ago - at 10/10/2025 10:05PM

We are observing recovery in delivery delays when sending RCS messages to AT&T. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 min or as soon as more information becomes available.

IDENTIFIED about 7 hours ago - at 10/10/2025 09:16PM

We have identified the fix and are currently rolling out the mitigation. We are seeing recovery in delivery delays when sending RCS messages to AT&T. Sending messages to any other carriers will not have any issues. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 7 hours ago - at 10/10/2025 09:04PM

We have identified the fix and are currently rolling out the mitigation. We are seeing recovery in delivery delays when sending RCS messages to AT&T. Sending messages to any other carriers will not have any issues. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 7 hours ago - at 10/10/2025 08:48PM

We are experiencing delivery delays when sending RCS messages to AT&T. Sending messages to any other carriers will not have any issues. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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