Outage in Zipwhip

SMS Delivery Delays to Multiple Networks in Italy

Resolved Minor
October 14, 2025 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

We are experiencing delays in receiving message delivery reports when sending SMS to Italy. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/14/2025 04:07PM

We are no longer experiencing SMS delivery when sending messages to Italy Networks. This incident has been resolved.

MONITORING 1 day ago - at 10/14/2025 02:15PM

We are observing recovery in SMS delivery when sending messages to Italy Networks. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 10/14/2025 01:14PM

We are experiencing delays in receiving message delivery reports when sending SMS to Italy. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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