Outage in Zipwhip

SMS Delivery Delays and Failures to Jazz Networks in Pakistan

Resolved Minor
October 17, 2025 - Started about 19 hours ago - Lasted about 8 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays and failures when sending messages to to Jazz Networks in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 10/18/2025 05:37AM

We are no longer experiencing SMS delivery delays and failures when sending messages to to Jazz Networks in Pakistan. This incident has been resolved.

MONITORING about 13 hours ago - at 10/18/2025 03:30AM

We are observing recovery in SMS delivery delays and failures when sending messages to Jazz Networks in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 10/18/2025 12:54AM

We continue to have SMS delivery delays and failures when sending messages to to Jazz Networks in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 18 hours ago - at 10/17/2025 11:04PM

We continue to have SMS delivery delays and failures when sending messages to to Jazz Networks in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 19 hours ago - at 10/17/2025 10:03PM

We are experiencing SMS delivery delays and failures when sending messages to to Jazz Networks in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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