Outage in Zipwhip

SMS Delivery Failures to WOM Network in Colombia

Resolved Minor
October 18, 2025 - Started about 14 hours ago - Lasted about 8 hours
Official incident page

Incident Report

We are experiencing SMS delivery failures when sending to WOM network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
MONITORING about 8 hours ago - at 10/18/2025 02:55PM

We are observing successful SMS delivery to WOM network in Colombia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 11 hours ago - at 10/18/2025 11:55AM

We continue to experience SMS delivery failures when sending to WOM network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 14 hours ago - at 10/18/2025 09:38AM

We continue to experience SMS delivery failures when sending to WOM network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 14 hours ago - at 10/18/2025 08:41AM

We are experiencing SMS delivery failures when sending to WOM network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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