Outage in Zipwhip

SMS Delivery Delays to Small Networks in the United States for a Subset of Short Codes

Resolved Minor
October 19, 2025 - Started 12 days ago - Lasted about 8 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to small networks in the United States for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 10/20/2025 12:57AM

We are no longer experiencing SMS delivery delays when sending messages to small networks in the United States for a Subset of Short Codes. This incident has been resolved.

MONITORING 12 days ago - at 10/19/2025 11:24PM

We are observing recovery in MMS/SMS delivery delays when sending messages to small networks in the United States for a Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 12 days ago - at 10/19/2025 07:39PM

We continue to experience SMS delivery delays when sending messages to small networks in the United States for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 12 days ago - at 10/19/2025 06:03PM

We continue to experience SMS delivery delays when sending messages to small networks in the United States for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 12 days ago - at 10/19/2025 05:09PM

We are experiencing SMS delivery delays when sending messages to small networks in the United States for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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