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Outage in Zipwhip

SMS Delivery Report Delays to Vodacom Network in South Africa Over Subset of International Sender Id - 655-01

Resolved Minor
October 23, 2025 - Started 5 months ago - Lasted about 21 hours
Official incident page

Incident Report

We are experiencing SMS Delivery Report Delays to Vodacom Network in South Africa Over Subset of International Sender Id - 655-01. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 Hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 10/24/2025 03:13AM

We are no longer experiencing SMS Delivery Report Delays to Vodacom Network in South Africa Over Subset of International Sender Id - 655-01. . This incident has been resolved.

MONITORING 5 months ago - at 10/24/2025 01:13AM

We are observing recovery in SMS Delivery Report Delays to Vodacom Network in South Africa Over Subset of International Sender Id - 655-01. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 10/23/2025 09:44PM

We continue to experience SMS Delivery Report Delays to Vodacom Network in South Africa Over Subset of International Sender Id - 655-01. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 Hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 10/23/2025 01:30PM

We continue to experience SMS Delivery Report Delays to Vodacom Network in South Africa Over Subset of International Sender Id - 655-01. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 Hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 10/23/2025 09:36AM

We continue to experience SMS Delivery Report Delays to Vodacom Network in South Africa Over Subset of International Sender Id - 655-01. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 Hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 10/23/2025 07:36AM

We continue to experience SMS Delivery Report Delays to Vodacom Network in South Africa Over Subset of International Sender Id - 655-01. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 Hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 10/23/2025 06:36AM

We are experiencing SMS Delivery Report Delays to Vodacom Network in South Africa Over Subset of International Sender Id - 655-01. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 Hour or as soon as more information becomes available.

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