Outage in Zipwhip

On Call Engineers are Investigating an Issue Regarding Mailing Address Update in Twilio Console

Resolved Minor
October 24, 2025 - Started about 13 hours ago - Lasted about 4 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with updating the mailing address in the console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 10/24/2025 10:33PM

We are no longer facing issues with updating the mailing address in the console. This issue is now resolved.

INVESTIGATING about 11 hours ago - at 10/24/2025 08:12PM

Our monitoring systems have detected a potential issue with updating the mailing address in the console. Our engineering team has been alerted and is actively investigating. We will provide another updated in 2 hours or as more information becomes available.

INVESTIGATING about 13 hours ago - at 10/24/2025 07:10PM

Our monitoring systems have detected a potential issue with updating the mailing address in the console. Our engineering team has been alerted and is actively investigating. We will provide another updated in 1 hour.

INVESTIGATING about 13 hours ago - at 10/24/2025 07:04PM

Our monitoring systems have detected a potential issue with updating the mailing address in the console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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