Outage in Zipwhip
Call Failures From El Salvador Network Subscribers to a Subset of Twilio’s Numbers
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue for calls coming from El Salvador. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 10/28/2025 12:25AM
The issue affecting call failures from El Salvador network subscribers to a subset of Twilio phone numbers has been resolved, and the service is functioning normally at this time.
MONITORING
5 months ago - at 10/27/2025 10:22PM
We have started seeing recovery for call failures from El Salvador network subscribers to a subset of Twilio phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
5 months ago - at 10/27/2025 09:00PM
We are observing call failures from El Salvador network subscribers to a subset of Twilio phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
5 months ago - at 10/27/2025 08:40PM
Our monitoring systems have detected a potential issue for calls coming from El Salvador. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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