Outage in Zipwhip

SMS Delivery Report Delays to Personal Network in Paraguay

Resolved Minor
October 29, 2025 - Started about 15 hours ago - Lasted about 4 hours
Official incident page

Incident Report

We are experiencing delays in receiving message delivery reports when sending SMS to Personal Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 10/29/2025 10:26AM

We are no longer experiencing delays in receiving message delivery reports when sending SMS to Personal Network in Paraguay. This incident has been resolved.

MONITORING about 13 hours ago - at 10/29/2025 08:47AM

We are observing recovery in receiving message delivery reports when sending SMS to Personal Network in Paraguay. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 10/29/2025 07:08AM

We continue to experience delays in receiving message delivery reports when sending SMS to Personal Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 10/29/2025 06:27AM

We are experiencing delays in receiving message delivery reports when sending SMS to Personal Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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