Outage in Zipwhip

SMS Delivery Failures to Airtel in Nigeria and Uganda

Resolved Minor
October 29, 2025 - Started about 12 hours ago - Lasted about 5 hours
Official incident page

Incident Report

We are experiencing SMS delivery failures sending to Airtel in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 10/29/2025 01:47PM

We are no longer experiencing SMS delivery failures when sending to Airtel in Nigeria and Uganda. This incident has been resolved.

MONITORING about 10 hours ago - at 10/29/2025 11:47AM

We are observing successful SMS delivery when sending to Airtel in Nigeria and Uganda. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 12 hours ago - at 10/29/2025 10:04AM

We continue to experience SMS delivery failures when sending to Airtel in Nigeria and Uganda. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 12 hours ago - at 10/29/2025 09:16AM

We are experiencing SMS delivery failures sending to Airtel in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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