Outage in Zipwhip

SMS Delivery Report Delays to Verizon Wireless Network in the US for a Subset of Short Code and Toll Free number

Minor
October 30, 2025 - Started about 6 hours ago
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to Verizon Wireless via Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Need to monitor Zipwhip outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
MONITORING about 2 hours ago - at 10/31/2025 01:32AM

We are observing recovery in SMS delivery delays when sending messages to Verizon Wireless via Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available.

IDENTIFIED about 4 hours ago - at 10/30/2025 11:32PM

We have identified that this incident is impacting Delivery Reports to Verizon Wireless Network in the US for a Subset Short Codes but also Toll Free numbers, we can confirm that Message delivery is not impacted, just delivery reports. Our engineers are working with our carrier partner to verify improvements and followup with providers. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 4 hours ago - at 10/30/2025 11:27PM

We have identified that this incident is impacting Delivery Reports to Verizon Wireless Network in the US for a Subset Short Codes but also Toll Free numbers, we can confirm that Message delivery is not impacted, just delivery reports. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 10/30/2025 10:55PM

We are still experiencing SMS delivery delays when sending messages to Verizon Wireless via Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 6 hours ago - at 10/30/2025 10:05PM

We are experiencing SMS delivery delays when sending messages to Verizon Wireless via Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook