Outage in Zipwhip
Our Engineers are Investigating an Issue with our ConversationRelay product
Resolved MinorIncident Report
Our engineers are currently investigating the customer impact of a retroactive issue with our ConversationRelay product. We will follow up and provide customer impact details within 2 hours.
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Latest Updates ( sorted recent to last )
RESOLVED
about 21 hours ago - at 10/31/2025 06:23PM
Twilio ConversationRelay was degraded for 32 hours and 13 minutes between 2:49 PM on 10/28/2025 and 11:02 AM Pacific Time on 10/30/2025. During this period, customers may have experienced silence on calls when audio data sent via the websocket server was not converted to speech as expected after the caller barged in and interrupted. The issue has now been resolved.
MONITORING
about 22 hours ago - at 10/31/2025 04:42PM
Our engineers are currently investigating the customer impact of a retroactive issue with our ConversationRelay product. We will follow up and provide customer impact details within 2 hours.
Latest Zipwhip outages
SMS Delivery Delays to MTN in Nigeria - about 15 hours ago
Call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers - about 18 hours ago
SMS Delivery Failures to Altan Redes in Mexico - about 20 hours ago
MMS Delivery Delays to Bell Network in Canada for a Subset of Long Codes - about 21 hours ago
SMS Delivery Failures From Multiple Networks in Switzerland to Twilio Numbers - about 22 hours ago
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