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Outage in Zipwhip

Unable to Upgrade Twilio Accounts From Trial

Resolved Minor
November 04, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are experiencing an issue with Upgrading Twilio accounts from Trial on Twilio platform. Our Engineers are investigating. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/04/2025 12:40PM

Our Engineers have investigated and found that there was no widespread issue but there were a couple of isolated cases. This incident is resolved.

INVESTIGATING 6 months ago - at 11/04/2025 11:30AM

We are experiencing an issue with Upgrading Twilio accounts from Trial on Twilio platform. Our Engineers are investigating. We will provide another update in 1 hour or as soon as more information becomes available.

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