Outage in Zipwhip

Outbound SMS Delivery Delay to NUR Telecom Network in Kyrgyzstan

Resolved Minor
November 05, 2025 - Started about 16 hours ago - Lasted about 7 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to NUR Telecom Network in Kyrgyzstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 11/05/2025 02:32PM

This incident has been resolved.

MONITORING about 11 hours ago - at 11/05/2025 12:40PM

We are observing recovery of SMS delivery delays when sending messages to NUR Telecom Network in Kyrgyzstan. Our engineers are monitoring the issue to determine it is resolved. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 12 hours ago - at 11/05/2025 10:56AM

We are continuing to experience SMS delivery delays when sending messages to NUR Telecom Network in Kyrgyzstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 14 hours ago - at 11/05/2025 09:39AM

We are continuing to experience SMS delivery delays when sending messages to NUR Telecom Network in Kyrgyzstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

MONITORING about 15 hours ago - at 11/05/2025 08:06AM

We are observing recovery of SMS delivery delays when sending messages to NUR Telecom Network in Kyrgyzstan. Our engineers are monitoring the issue to determine it is resolved. We will provide another update in 2 hour or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 11/05/2025 07:16AM

We are experiencing SMS delivery delays when sending messages to NUR Telecom Network in Kyrgyzstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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