Outage in Zipwhip

Voice Quality Issues From A Subset Of Twilio Phone Numbers In Brazil

Minor
November 06, 2025 - Started about 3 hours ago
Official incident page

Incident Report

We are observing voice quality issues from a subset of Twilio phone numbers to Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
INVESTIGATING about 2 hours ago - at 11/06/2025 04:08PM

We are observing voice quality issues from a subset of Twilio phone numbers to Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 3 hours ago - at 11/06/2025 03:10PM

We are observing voice quality issues from a subset of Twilio phone numbers to Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.

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