Outage in Zipwhip

Stir Shaken Sign Failures at CMG

Resolved Minor
November 10, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with Stir Shaken Sign Failures at CMG. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/10/2025 09:56PM

The incident causing an issue where some outbound calls would not be signed and would not include a SHAKEN passport as per STIR/SHAKEN guidelines has been resolved.

MONITORING about 1 month ago - at 11/10/2025 09:22PM

An issue where some outbound calls would not be signed and would not include a SHAKEN passport as per STIR/SHAKEN guidelines is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 11/10/2025 08:51PM

Our monitoring systems have detected a potential issue with Stir Shaken Sign Failures at CMG. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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