Outage in Zipwhip
SMS Delivery Delays and Failures to AT&T in Mexico Via Subset of Shortcodes
Resolved MinorIncident Report
We are experiencing SMS delivery delays and failures to AT&T in Mexico via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/12/2025 06:56PM
We are no longer experiencing SMS delivery delays and failures when sending messages to AT&T in Mexico via a subset of shortcodes. This incident has been resolved.
MONITORING
5 months ago - at 11/12/2025 05:12PM
We are observing recovery in SMS delivery delays and failures when sending messages to AT&T in Mexico via a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
5 months ago - at 11/12/2025 05:04PM
We are still experiencing SMS delivery delays and failures to AT&T in Mexico via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
INVESTIGATING
5 months ago - at 11/12/2025 12:04PM
We are still experiencing SMS delivery delays and failures to AT&T in Mexico via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
INVESTIGATING
5 months ago - at 11/12/2025 08:18AM
We are still experiencing SMS delivery delays and failures to AT&T in Mexico via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
5 months ago - at 11/12/2025 06:27AM
We are still experiencing SMS delivery delays and failures to AT&T in Mexico via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
5 months ago - at 11/12/2025 05:27AM
We are experiencing SMS delivery delays and failures to AT&T in Mexico via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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