Outage in Zipwhip

AccSec Canada API Errors

Resolved Minor

November 13, 2025 - Started 5 months ago - Lasted about 10 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with AccSec. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/13/2025 02:56PM

EnStream Canada issue has been resolved and AccSec is operating normally at this time.

MONITORING 5 months ago - at 11/13/2025 01:09PM

AccSec - EnStream Canada is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/13/2025 10:17AM

Our monitoring systems have detected a potential issue with AccSec - EnStream Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/13/2025 08:25AM

Our monitoring systems have detected a potential issue with AccSec - EnStream Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/13/2025 07:53AM

We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/13/2025 07:33AM

Our monitoring systems have detected a potential issue with AccSec. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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