Outage in Zipwhip

SMS Delivery Delays to Multiple Networks in United States of America via Subset of Shortcodes

Resolved Minor

November 16, 2025 - Started 4 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to Multiple Networks in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/16/2025 11:46PM

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in United States of America via Subset of Shortcodes. This incident has been resolved.

INVESTIGATING 4 months ago - at 11/16/2025 07:18PM

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