Outage in Zipwhip
SMS Delivery Delays to Claro Network in Guatemala, Honduras and Nicaragua
Resolved MinorIncident Report
We are experiencing SMS delivery delays when sending messages to Claro network in Guatemala and Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 11/22/2025 05:02PM
We are no longer experiencing SMS delivery delays when sending messages to Claro network in Guatemala and Honduras. This incident has been resolved.
MONITORING
4 months ago - at 11/22/2025 03:02PM
We are observing recovery in SMS delivery delays when sending messages to Claro network in Guatemala, Honduras and Nicaragua. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
4 months ago - at 11/22/2025 03:53AM
We're still experiencing SMS delivery delays when sending messages to Claro network in Guatemala, Honduras and Nicaragua. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
INVESTIGATING
4 months ago - at 11/21/2025 08:02PM
We're still experiencing SMS delivery delays when sending messages to Claro network in Guatemala, Honduras and Nicaragua. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
INVESTIGATING
4 months ago - at 11/21/2025 04:02PM
After further investigation, we have identified that we're experiencing SMS delivery delays when sending messages to Claro network in Guatemala, Honduras and Nicaragua. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
4 months ago - at 11/21/2025 02:43PM
We are experiencing SMS delivery delays when sending messages to Claro network in Guatemala and Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
4 months ago - at 11/21/2025 01:42PM
We are experiencing SMS delivery delays when sending messages to Claro network in Guatemala and Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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