Outage in Zipwhip

MMS Delivery Status From Twilio Short-Codes to US Carriers

Minor
November 28, 2025 - Started about 1 hour ago
Official incident page

Incident Report

Due to sustained high traffic on the US carrier networks, we are currently experiencing MMS delivery issues from Twilio Short-Codes. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below: AT&T (status - Operational) T-Mobile (status - Operational) Verizon (status - Delayed) US Cellular (status - Operational) We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

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Latest Updates ( sorted recent to last )
INVESTIGATING 41 minutes ago - at 11/28/2025 05:20PM

Due to sustained high traffic on the US carrier networks, we are currently experiencing MMS delivery issues from Twilio Short-Codes. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

Please find the current delivery status for the major carriers below:

AT&T (status - Delayed)
T-Mobile (status - Delayed)
Verizon (status - Delayed)
US Cellular (status - Operational)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING about 1 hour ago - at 11/28/2025 05:06PM

Due to sustained high traffic on the US carrier networks, we are currently experiencing MMS delivery issues from Twilio Short-Codes. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

Please find the current delivery status for the major carriers below:

AT&T (status - Delayed - Failures)
T-Mobile (status - Operational)
Verizon (status - Delayed)
US Cellular (status - Operational)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

INVESTIGATING about 1 hour ago - at 11/28/2025 04:59PM

Due to sustained high traffic on the US carrier networks, we are currently experiencing MMS delivery issues from Twilio Short-Codes. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

Please find the current delivery status for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
US Cellular (status - Operational)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

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