Outage in Zipwhip

AccSec Canada API Errors

Resolved Minor

November 28, 2025 - Started 5 months ago - Lasted about 4 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with the AccSec Canada API. Our engineering team has been alerted and is actively investigating. We will provide an update as soon as more information is available.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/29/2025 01:22AM

The issue affecting API errors with AccSec - Canada API in all affected scopes has been resolved, and the service is functioning normally at this time.

MONITORING 5 months ago - at 11/28/2025 11:21PM

We have started seeing recovery for AccSec - Canada API Errors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/28/2025 09:49PM

Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/28/2025 09:36PM

Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/28/2025 09:17PM

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