Outage in Zipwhip

SMS Delivery Delays to TIM Network in Brazil

Resolved Minor

December 04, 2025 - Started 4 months ago - Lasted about 8 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with SMS Delivery Delays to TIM Network in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 12/04/2025 01:46PM

We are no longer experiencing SMS delivery delays when sending messages to TIM Network in Brazil. This incident has been resolved.

MONITORING 4 months ago - at 12/04/2025 12:08PM

We are observing recovery in delivery report delays [when sending to TIM Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 Hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 12/04/2025 08:35AM

We continue to experience SMS delivery delays when sending messages to TIM Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 12/04/2025 06:40AM

We continue to experience SMS delivery delays when sending messages to TIM Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 12/04/2025 05:36AM

We are experiencing SMS delivery delays when sending messages to TIM Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 12/04/2025 05:35AM

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