Outage in Zipwhip

SMS Delivery Failures to K-Cell Network in Kazakhstan

Resolved Minor

December 10, 2025 - Started 4 months ago - Lasted about 6 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with SMS delivery failures to K-Cell Network in Kazakhstan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 12/11/2025 04:10AM

We are no longer experiencing SMS delivery failures to K-Cell Network in Kazakhstan. This incident has been resolved.

MONITORING 4 months ago - at 12/11/2025 01:32AM

We are observing successful SMS delivery failures to K-Cell Network in Kazakhstan. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 12/10/2025 11:33PM

We are still experiencing SMS delivery failures to K-Cell Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 12/10/2025 10:38PM

We are experiencing SMS delivery failures to K-Cell Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 12/10/2025 10:33PM

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