Outage in Zipwhip

SMS Delivery Delays and Failures to MTN network in Nigeria

Resolved Minor
December 16, 2025 - Started about 16 hours ago - Lasted about 5 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to MTN network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 12/17/2025 01:29AM

We are no longer experiencing SMS delivery delays when sending messages to MTN network in Nigeria. This incident has been resolved.

MONITORING about 13 hours ago - at 12/16/2025 11:33PM

We are observing recovery in SMS delivery delays when sending messages to the MTN network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 12/16/2025 09:50PM

We are still experiencing SMS delivery delays when sending messages to MTN network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 12/16/2025 09:10PM

We are experiencing SMS delivery delays when sending messages to MTN network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

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