Outage in Zipwhip

Snoc Sms Delivery Delays to xphone network in Israel

Resolved Minor

December 16, 2025 - Started 3 months ago - Lasted about 8 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to xPhone network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 12/17/2025 05:01AM

We are no longer experiencing SMS delivery delays when sending messages to xPhone network. This incident has been resolved.

MONITORING 3 months ago - at 12/17/2025 03:26AM

We are observing recovery in MMS/SMS delivery delays when sending messages to xPhone network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 12/16/2025 11:37PM

We are experiencing SMS delivery delays when sending messages to xPhone network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 12/16/2025 09:40PM

We are still experiencing SMS delivery delays when sending messages to xPhone network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 12/16/2025 09:01PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 12/16/2025 09:00PM

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