Outage in Zipwhip
Issues with the access to support tickets from Twilio Console
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue where Customers Cannot Access Tickets in Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/17/2025 05:54PM
The issue with accessing support tickets in Twilio Console has been resolved, and it is operating normally at this time.
MONITORING
4 months ago - at 12/17/2025 04:54PM
Accessing support tickets in Twilio Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
INVESTIGATING
4 months ago - at 12/17/2025 03:25PM
We are investigating a service interruption with accessing support tickets in Twilio Console. We expect to provide another update in 1 hour or as soon as more information becomes available
INVESTIGATING
4 months ago - at 12/17/2025 03:16PM
Our monitoring systems have detected a potential issue where Customers Cannot Access Tickets in Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Latest Zipwhip outages
SMS Delivery Delays and Failures from Twilio to Claro Brazil - about 20 hours ago
Intelligent Alerts unavailable - about 20 hours ago
SMS Delivery Delays and Failures to Orange Network in Egypt - about 22 hours ago
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