Outage in Zipwhip

SMS Delivery Delays to MTN Network in Nigeria

Resolved Major
December 18, 2025 - Started about 12 hours ago - Lasted about 6 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with SMS delivery delays to MTN Network in Nigeria. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 12/19/2025 01:35AM

We are no longer experiencing SMS delivery delays to MTN Network in Nigeria. This incident has been resolved.

MONITORING about 9 hours ago - at 12/18/2025 11:06PM

We are observing recovery in SMS delivery delays to MTN Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 11 hours ago - at 12/18/2025 09:17PM

We are experiencing SMS delivery delays to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 12 hours ago - at 12/18/2025 08:16PM

We are experiencing SMS delivery delays to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 12 hours ago - at 12/18/2025 08:11PM

Our monitoring systems have detected a potential issue with SMS delivery delays to MTN Network in Nigeria. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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