Outage in Zipwhip

Customers are not able to consume events for Call Insights, Debug and Studio Event Streams.

Resolved Minor
January 06, 2026 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

Our engineers began investigating an issue with customers that are not able to consume events for Call Insights, Debug and Studio Event Streams. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 01/06/2026 08:25PM

The issue with customers that were not able to consume events for Call Insights, Debug and Studio Event Streams has been resolved and are operating normally at this time.

MONITORING 2 days ago - at 01/06/2026 06:29PM

Our engineers have applied mitigations are seeing recovery on the issue with customers that were not able to consume events for Call Insights, Debug and Studio Event Streams. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 01/06/2026 05:25PM

Our engineers began investigating an issue with customers that are not able to consume events for Call Insights, Debug and Studio Event Streams. We will provide another update in 1 hour or as soon as more information becomes available.

Latest Zipwhip outages

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Inbound Call Failure From Subscribers to a Subset of Twilio Phone Numbers in Belgium - about 22 hours ago
SMS Delivery Delays and Failures To and From Twilio Numbers in United States of America and Canada via Subset of Short Codes and long codes - about 24 hours ago
Call Failures to a subset of Twilio Numbers in Thailand - 1 day ago

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