Outage in Zipwhip

SMS Delivery Delays to Multiple Networks in US via a subset of Short Codes

Resolved Minor
January 06, 2026 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to multiple networks in US via a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/06/2026 10:46PM

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in US via a subset of Short Codes.. This incident has been resolved.

MONITORING 1 day ago - at 01/06/2026 08:50PM

We are observing recovery in SMS delivery delays when sending messages to multiple networks in US via a subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 01/06/2026 08:37PM

We continue to experience SMS delivery delays when sending messages to multiple networks in US via a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 01/06/2026 07:23PM

We are experiencing SMS delivery delays when sending messages to multiple networks in US via a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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