Outage in Zipwhip

SMS Delivery Delays to Tigo in Colombia

Resolved Minor
January 06, 2026 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to Tigo in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/07/2026 01:06AM

We are no longer experiencing SMS delivery delays when sending messages to Tigo in Colombia. This incident has been resolved.

MONITORING 1 day ago - at 01/06/2026 11:10PM

We are observing recovery in SMS delivery delays when sending messages to Tigo in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 01/06/2026 10:39PM

We are experiencing SMS delivery delays when sending messages to Tigo in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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