Outage in Zipwhip

SMS Delivery Delays and Failures To and From Twilio Numbers in United States of America and Canada via Subset of Short Codes and long codes

Resolved Minor
January 07, 2026 - Started 1 day ago - Lasted about 9 hours
Official incident page

Incident Report

We are experiencing SMS Delivery Delays and Failures To and From Twilio Numbers in United States of America and Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 24 hours ago - at 01/08/2026 10:03AM

We are no longer experiencing MMS/SMS delivery delays when sending messages to SMS delivery when sending messages to and from Twilio numbers in the United States of America and Canada. This incident has been resolved.

MONITORING 1 day ago - at 01/08/2026 08:12AM

We are continuing to observe recovery in SMS delivery when sending messages to and from Twilio numbers in the United States of America and Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in another 2 hours or as soon as more information becomes available.

MONITORING 1 day ago - at 01/08/2026 06:16AM

We are continuing to observe recovery in SMS delivery when sending messages to and from Twilio numbers in the United States of America and Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in another 2 hours or as soon as more information becomes available.

MONITORING 1 day ago - at 01/08/2026 04:27AM

We are observing recovery in SMS delivery when sending messages to and from Twilio numbers in the United States of America and Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 01/08/2026 02:35AM

We are continuing to experience SMS delivery delays and failures to and from Twilio numbers in the United States of America and Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 01/08/2026 01:39AM

We are experiencing SMS Delivery Delays and Failures To and From Twilio Numbers in United States of America and Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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