Outage in Zipwhip

SMS Delivery Delays and Failures to and From AT&T Mexico

Resolved Minor
January 09, 2026 - Started about 22 hours ago - Lasted about 14 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays and failures when sending messages to and From AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 01/10/2026 04:13PM

We are no longer experiencing SMS delivery delays and failures when sending messages to and From AT&T Mexico. This incident has been resolved.

MONITORING about 10 hours ago - at 01/10/2026 02:18PM

We are observing recovery in delivery delays and failures when sending messages to and From AT&T Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 01/10/2026 09:09AM

We continue to experience SMS delivery delays and failures when sending messages to and from AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 01/10/2026 09:07AM

We continue to experience SMS delivery delays and failures when sending messages to and from AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 6 hours or as soon as more information becomes available.

INVESTIGATING about 19 hours ago - at 01/10/2026 05:19AM

We are continuing to experience SMS delivery delays and failures when sending messages to and from AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 21 hours ago - at 01/10/2026 03:20AM

We are continuing to experience SMS delivery delays and failures when sending messages to and from AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 22 hours ago - at 01/10/2026 02:24AM

We are experiencing SMS delivery delays and failures when sending messages to and From AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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